Privacy Policy
Last updated: April 2026 · GDPR compliant · Governed by Dutch law
Daily Frozen BV is committed to protecting your personal data. This Privacy Policy explains which data we collect, on what legal basis, for what purpose, and how we protect it — in full compliance with the EU General Data Protection Regulation (GDPR) and the Dutch Uitvoeringswet AVG (UAVG).
Controller & Contact
The controller responsible for processing personal data on this platform is:
Daily Frozen BV
The Netherlands
VAT: NL[number]B01 · KvK: [number]
Privacy contact: privacy@dailyfrozen.nl
General: info@dailyfrozen.nl
For all privacy-related requests (access, correction, deletion, objection), contact us at privacy@dailyfrozen.nl. We respond within 30 days.
Data We Collect
We collect personal data only when strictly necessary for the operation of this platform. We never collect data speculatively.
1. Website Visitors (no account required)
| IP address (truncated) | Technical delivery of pages |
| Browser type & version | Compatibility & performance |
| Referring URL | Analytics & traffic attribution |
| Pages visited & timestamps | Statistical improvement of our platform |
IP addresses are anonymised before being stored. We retain them only for the duration of the session.
2. Company Registration
When a company registers as a partner producer or buyer, we collect:
- ✓Company name, legal address, country of registration
- ✓Chamber of Commerce number (KvK / company registration)
- ✓VAT number
- ✓Contact person: full name, job title, business email, phone number
- ✓Role on the platform: seller (producer), buyer, or both
- ✓Product categories and average trading volumes (for producers)
- ✓Preferred product categories and order frequency (for buyers)
- ✓Payment terms preference (30 / 60 / 90 days)
3. Purchase Requests (Buyers)
When a buyer submits a purchase request for a listed product, we collect:
- ✓Company name & registration number
- ✓Business email address and phone number
- ✓Quantity requested (in tonnes)
- ✓Optional message to Daily Frozen
4. Newsletter Subscribers
Email address, optional company name, preferred product categories, and language preference.
5. Credit Check Data (Buyers)
When a purchase request is approved for credit verification, the buyer's company details (name, registration number, trading volume) are submitted to Atradius Atrium for credit assessment. This is performed under our legitimate interest in protecting all parties in a transaction (Art. 6(1)(f) GDPR).
6. Deal & Transaction Data
Upon successful deal closure: deal value, product details, quantity, price per kg, commission amount, invoice reference (DF-YYYY-NNN format), and payment status. This data is processed and retained for statutory tax compliance.
Legal Basis for Processing
| Processing Activity | Legal Basis | GDPR Article |
|---|---|---|
| Delivering the platform (page visits) | Legitimate interest | Art. 6(1)(f) |
| Company registration & account management | Contract performance | Art. 6(1)(b) |
| Purchase requests & deal facilitation | Contract performance | Art. 6(1)(b) |
| Credit checks via Atradius | Legitimate interest | Art. 6(1)(f) |
| Tax & invoice record keeping | Legal obligation | Art. 6(1)(c) |
| Audit logs (legal evidence) | Legal obligation | Art. 6(1)(c) |
| Newsletter | Consent | Art. 6(1)(a) |
| Google Analytics (anonymised) | Legitimate interest | Art. 6(1)(f) |
| Error monitoring via Sentry | Legitimate interest | Art. 6(1)(f) |
How We Use Your Data
- 1Platform operation
To display product listings, process purchase requests, and facilitate B2B introductions between partner producers and verified buyers.
- 2Onboarding & verification
To verify company registrations, check certifications, and ensure all parties on the platform meet our quality standards.
- 3Credit assessment
Before introducing a buyer to a producer, we run a credit check via Atradius Atrium to assess payment risk. This protects both parties. No credit decisions are made automatically — the operator reviews results and decides.
- 4Deal management & invoicing
To track deal status, generate commission invoices (DF-YYYY-NNN format), record payments, and maintain audit logs for legal and tax purposes.
- 5Communication
To notify registered companies about the status of their requests, deal progress, credit check results, and account updates. Email notifications are transactional and directly related to your activity on the platform.
- 6Newsletter (with consent)
If you subscribe, we send periodic updates about new partner products, market availability, and platform news. You can unsubscribe at any time.
- 7Platform improvement
Anonymised analytics data (Google Analytics 4 with IP anonymisation) helps us understand how users navigate the platform and where to improve. No personal data is used for this purpose.
- 8Security & fraud prevention
Rate limiting (Upstash Redis) and error monitoring (Sentry) protect the platform against abuse. No personal data is shared with these providers beyond what is technically necessary.
Third-Party Processors
We work with carefully selected sub-processors, all bound by data processing agreements in accordance with Art. 28 GDPR. We only share data that is strictly necessary for each service.
Supabase (PostgreSQL + Auth + Storage)
Primary database, user authentication, and file storage
📍 EU — Frankfurt, Germany (GDPR region)
Vercel
Hosting and content delivery network for the platform
📍 EU edge nodes (data processed in Europe)
Google Analytics 4
Anonymised website usage statistics
📍 EU with IP anonymisation enabled — no personal data transmitted
Formspree
Email delivery for contact and quote request forms
📍 USA — Standard Contractual Clauses applied
Atradius Atrium
Credit risk assessment for buyers prior to deal introduction
📍 Netherlands (EU)
Upstash Redis
Rate limiting and API protection (no personal data stored)
📍 EU region
Sentry
Error monitoring and crash reporting — cookies and PII excluded
📍 USA — Standard Contractual Clauses applied
We never sell your data to third parties. We never use your data for advertising purposes beyond the platform itself.
Data Retention
| Data Category | Retention Period | Reason |
|---|---|---|
| Company registration data | 7 years after last activity | Dutch tax law (Art. 52 AWR) |
| Purchase request data | 7 years after last activity | Dutch tax law |
| Deal & invoice records | 7 years | Mandatory financial recordkeeping |
| Audit logs | Indefinite | Legal evidence for commission disputes |
| Credit check results | 7 years | Financial due diligence |
| Newsletter subscriptions | Until unsubscription + 30 days | Consent-based — revocable |
| Analytics data (GA4) | 14 months | Google Analytics default retention |
| Error logs (Sentry) | 90 days | Sentry default |
| Session data | Duration of session | Technical necessity |
Data subject to statutory retention periods is locked for further processing during that period and deleted automatically once the period expires.
International Data Transfers
Our primary infrastructure (Supabase database, Vercel hosting) is located within the European Economic Area (EEA), specifically in Frankfurt, Germany.
Where processors are located outside the EEA (Formspree, Sentry), we ensure adequate protection through:
- ✓EU Standard Contractual Clauses (SCCs) as approved by the European Commission (Art. 46(2)(c) GDPR)
- ✓EU–US Data Privacy Framework certification where applicable
- ✓Supplementary technical measures (encryption in transit and at rest)
Your Rights under GDPR
As a data subject under GDPR, you have the following rights. To exercise any of them, contact privacy@dailyfrozen.nl. We respond within 30 days.
Request a copy of all personal data we hold about you or your company.
Request correction of inaccurate or incomplete personal data.
Request deletion of your data, subject to legal retention obligations.
Request that we limit processing of your data in certain circumstances.
Receive your data in a structured, machine-readable format (JSON/CSV).
Object to processing based on legitimate interest, including profiling.
Withdraw newsletter consent at any time without affecting prior processing.
File a complaint with the Dutch DPA: Autoriteit Persoonsgegevens (autoriteitpersoonsgegevens.nl).
Where data is retained for legal obligations (tax records, audit logs), erasure requests cannot be fulfilled during the applicable retention period. We will notify you of any such limitation within 30 days of your request.
Security Measures
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
Encryption in transit
All data is transmitted over TLS 1.3. HTTPS enforced on all endpoints.
Encryption at rest
Supabase PostgreSQL database is encrypted at rest (AES-256).
Access control
Row-Level Security (RLS) on all database tables. Service role keys used only server-side, never exposed to the browser.
Rate limiting
All public API endpoints are rate-limited via Upstash Redis to prevent abuse (5 requests/minute per IP).
Audit logging
Every data modification is logged in an append-only audit table with actor, timestamp, IP address, and before/after values.
Error monitoring
Sentry captures server errors with cookies and personal data stripped before transmission.
Operator access only
The operator dashboard is protected by Supabase Auth. No public access to any company or deal data.
EU infrastructure
Primary database and hosting located in Frankfurt, Germany — within the EU/EEA.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our data processing activities, applicable law, or best practices. Material changes will be announced via a prominent notice on our platform and, where applicable, via email to registered users.
The current version of this policy is always available at dailyfrozen.nl/privacy. The effective date is stated at the top of this page.
Continued use of the platform after a material change constitutes acceptance of the updated policy. If you do not agree with the changes, you may request deletion of your account at privacy@dailyfrozen.nl.
Questions about your data?
We take privacy seriously. Reach out and we will respond within 30 days.
✉ privacy@dailyfrozen.nl